Thank you for visiting our website. As part of our professional service to you, we are committed to respecting your privacy and only collecting, using and disclosing the personal information necessary to provide services offered on our website.
What information do we collect from our website customers?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
Contact information is provided to the product vendors, a third party delivery service provider in order to facilitate the delivery, returns or exchanges of products of you have purchased.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Your information may also be used for other reasonable purposes not described above such as settling billing disputes.
What information do we collect from our vendors?
We will collect payment information, contact information, address details and business registration, insurance coverage and other pre-approval documents that may contain other personal information. This information is used to provide you with our listing, shipment and payment services.
Your contact information may be published on our website and passed to our customers for the purpose of product related inquiries, deliveries and returns.
Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- Purchase and product preference information may be created through your use of our website.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. Never share your account password with anyone as we are not responsible for the use of your account by non-authorized parties.
Do we use “cookies”?
We may contract with third-party service providers such as Google Analytics to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you will not have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can contact us via email at email@example.com to place orders.
Do we disclose the information we collect to outside parties?
From time to time, we may be required to disclose your personally identifiable information, for example and not limited to:
- To a third party who provides services to us or on our behalf or to third parties that assist us in the provisions of services to you;
- When we need to meet our own auditing or other regulatory requirements;
- During emergency situations where necessary to protect the safety of a person or group or to protect the rights and property of Atelier.;
- When permitted or required by law;
- Where your personally identifiable information is in the public domain already;
- When trying to protect against or prevent actual or potential fraud or unauthorized transactions.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Atelier. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the “My Account” section. We will not send marketing messages to your email address without your consent to receiving the same via email subscriptions.
Third party links
Changes to our policy
This policy was last modified on October 30, 2015.
Questions and feedback
We welcome your questions, comments, and concerns about privacy.
If you believe that any of your personally identifiable information is inaccurate, you may ask us to correct it. We will respond to your request to update or correct your personal information within 30 days of the request being made.
By e-mail: firstname.lastname@example.org
By Phone: +1 403-560-9250
To find out more about federal privacy laws, contact the Office of the Privacy Commissioner at 1-800-282-1376 or visit its website at www.privcom.gc.ca.
For more information on privacy laws in Alberta, you may contact the Office of the Information and Privacy Commissioner of Alberta toll free at 1-888-878-4044 or email email@example.com or visit its website at www.oipc.ab.ca.
Online Policy Only
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.