Return Policy
At ATELIER FASHION BOUTIQUES, LLC, we are committed to providing stylish, high-quality women's clothing along with a smooth and enjoyable shopping experience. Your satisfaction is important to us, and we want you to shop with confidence. If your purchase does not meet your expectations, our return process is designed to be straightforward, transparent, and hassle-free.
Return Eligibility
We accept returns within 30 days of the delivery date. To qualify for a return, the item(s) must meet the following requirements:
Unworn, unused, and in original condition
Returned with all original tags and packaging
Free from stains, odors, damage, or signs of wear
Proof of purchase or order confirmation must be provided
If an incorrect item was ordered or you simply changed your mind, the cost of return shipping may be your responsibility. Returns requested after the 30-day return period cannot be accepted.
Return Method
All returns must be sent by mail. At this time, we do not accept in-store returns for online purchases.
Return Label
Eligible returns may receive a prepaid return shipping label when approved by our customer support team. If the return is due to a customer ordering error or change of mind, the return shipping cost may be deducted from the refund amount.
To return an item:
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Securely pack the item in its original packaging.
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Attach the provided return shipping label to the package.
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Drop the package off at the designated shipping carrier location.
If you need a replacement return label, please contact our customer support team for assistance.
Restocking Fee
We do not charge any restocking fees. Eligible returned items are processed without additional restocking costs.
Damaged or Defective Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please provide:
Clear photographs of the damaged or incorrect item
Your order number
A brief description of the issue
Please send this information to:
Email: info@atelierboutiques.com
Claims submitted after 7 days or without supporting photographs may not qualify for a refund, replacement, or store credit.
Refund Processing
After your returned item has been received and inspected, refunds are generally processed within 7 business days.
Approved refunds will be issued to the original payment method used during checkout. Processing times may vary depending on your financial institution.
Shipping Information
Processing Time: 0–2 Business Days
Transit Time: 3–5 Business Days
Estimated Delivery Time: 3–7 Business Days
Order Cut-Off Time: 5:00 PM (Eastern Time)
Shipping Method: Free Standard Shipping
Shipping Region: United States Only
Contact Information
Company Name: ATELIER FASHION BOUTIQUES, LLC
Website: https://atelierboutiques.com
Email: info@atelierboutiques.com
Phone: (561) 270-3953
Physical Address: 14851 Lyons Rd Ste 118, Delray Beach, FL 33446, United States
Business Hours:
- Monday: Closed
- Tuesday–Thursday: 11:00 AM – 5:00 PM
- Friday–Saturday: 11:00 AM – 7:00 PM
- Sunday: 12:00 PM – 6:00 PM
Time Zone: Eastern Time (ET)
🕒 Response Time: Our customer support team responds to all inquiries within 24 business hours.